SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Norcrest is a 11-bed residential care home in London, Croydon, run by Care Expertise Group Limited. CQC registers it to look after younger adults and people with a learning disability or autism.
CQC rated it Good overall and in all five key questions in February 2018. It was also rated Good at the inspection before, in September 2015. At over 5 years old, this rating is older than most. 32% of ratings in Croydon are as old (how rating age varies by council).
92 other homes in Croydon share its tier, “Good”. Its kitchen was rated 5 for food hygiene in May 2025. That is true of 79% of homes in Croydon. None of the 6 nearest rated homes has a higher rating. Care Expertise Group Limited runs 5 care homes, and 4 of the 5 rated are Good or Outstanding.
