SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
What the data says about The Firs Residential Home
Anchor Hanover Group runs The Firs Residential Home, a residential care home in Felixstowe, Suffolk with room for 40 residents. CQC registers it to look after older people and people with dementia.
In December 2022, CQC gave it Good overall, and Good for each of the five key questions too. It was also rated Good at the inspection before, in September 2018.
Across Suffolk, 81% of rated homes are Good or Outstanding, against 82% for England. Food hygiene inspectors scored the kitchen 5 out of 5 in September 2026. That is true of 92% of homes in Suffolk. None of the 6 nearest rated homes has a higher rating. It is one of 120 homes run by Anchor Hanover Group. 101 of those with a rating are Good or Outstanding.
