SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?★Outstanding
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?★Outstanding
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Run by Hadrian Healthcare (Whickham) Limited, The Manor House Whickham is a residential care home in Gateshead with 75 registered beds. Its CQC registration covers older people, people with dementia and younger adults. That is larger than most homes in Gateshead, where the typical home has 40 beds.
The kitchen has a food hygiene rating of 5 (very good), from October 2025. 84% of homes in Gateshead also score 5. In Gateshead, 98% of rated care homes are Good or Outstanding (England 82%). 1 of the 6 nearest homes is also Outstanding.
CQC last rated the home in September 2019, giving it Outstanding overall. It was Outstanding for caring and well-led as well. For safe, effective and responsive, the rating was Good. Its previous rating, in January 2017, was Good, so the home has improved. The rating is more than 5 years old. In Gateshead, 27% of ratings are that old (see how rating age varies by council).
