SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
The Trio House is in the Good, with an area to improve tier ?, with 3 other homes in Herefordshire, County of.
84% of rated homes here are Good or Outstanding (England: 82%).
The Trio House is a 3-bed residential care home in Hereford, Herefordshire, County of, run by Miss Margaret Clark Stevenson. Its CQC registration covers people with a learning disability or autism. It is a small home for Herefordshire, County of, where the median is 21 beds.
CQC last rated the home in January 2020, giving it Good overall. Safe, effective, caring and responsive were also Good. CQC rated well-led as Requires improvement. Before that, in August 2019, it was rated Requires improvement. The rating is more than 5 years old. In Herefordshire, County of, 49% of ratings are that old (see how rating age varies by council).
None of the 5 nearest rated homes has a higher rating. CQC's register shows no registered manager at the moment. In Herefordshire, County of, 84% of rated care homes are Good or Outstanding (England 82%).
