SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Townend Close is a 39-bed residential care home in Keighley, North Yorkshire, run by Anchor Hanover Group. Its CQC registration covers older people and people with dementia.
Its CQC rating, from October 2019, is Good across the board: overall and for every key question. That matches its previous rating, from March 2017. The rating is more than 5 years old. In North Yorkshire, 49% of ratings are that old (see how rating age varies by council).
CQC's register shows no registered manager at the moment. 125 other homes in North Yorkshire share its tier, “Good”. Anchor Hanover Group runs 120 care homes, and 101 of the 118 rated are Good or Outstanding. None of the 6 nearest rated homes has a higher rating.
