SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Akari Care Limited runs Wallace House, a nursing home in Gateshead with room for 40 residents. It is registered to care for older people, people with dementia, younger adults, people with a physical disability and people with a sensory impairment.
CQC rated it Good overall and in all five key questions in October 2023. That is up from Requires improvement in November 2022.
Across Gateshead, 98% of rated homes are Good or Outstanding, against 82% for England. Food hygiene inspectors scored the kitchen 5 out of 5 in October 2025. That is true of 84% of homes in Gateshead. None of the 6 nearest rated homes has a higher rating. Akari Care Limited runs 28 care homes, and 27 of the 28 rated are Good or Outstanding.
