SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Watts Healthcare Ltd is in the Good, with an area to improve tier ?, with 7 other homes in Medway.
72% of rated homes here are Good or Outstanding (England: 82%).
Watts Healthcare Ltd is a 32-bed residential care home in Rochester, Medway. The home is its own registered provider. Its CQC registration covers older people, people with dementia, younger adults, people with a physical disability and people with a sensory impairment. Most homes in Medway are smaller: the median there is 19 beds.
Of the 5 closest rated homes, none is rated above it. The kitchen has a food hygiene rating of 5 (very good), from June 2025. 94% of homes in Medway also score 5. 7 other homes in Medway share its tier, “Good, with an area to improve”.
The current CQC rating is Good, published in June 2021. It was Good for effective, caring, responsive and well-led as well. CQC rated safe as Requires improvement. At over 5 years old, this rating is older than most. 42% of ratings in Medway are as old (how rating age varies by council).
