SafeAre people protected from abuse and avoidable harm?75%Good
See the breakdownHide the breakdownAll 8 good
Infection prevention and controlGood
Involving people to manage risksGood
Learning cultureGood
Medicines optimisationGood
Safe and effective staffingGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?80%Good
See the breakdownHide the breakdown1 of 5 exceptional
Independence, choice and controlGood
Kindness, compassion and dignityGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
Responding to people's immediate needsExceptional
ResponsiveAre services organised to meet people's needs?82%Good
See the breakdownHide the breakdown2 of 7 exceptional
Care provision, integration and continuityGood
Equity in accessGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Equity in experiences and outcomesExceptional
Listening to and involving peopleExceptional
Well-ledIs the home well managed, with a culture of high-quality care?75%Good
See the breakdownHide the breakdownAll 7 good
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Governance, management and sustainabilityGood
Learning, improvement and innovationGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 30 good, 3 exceptional. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
FitzRoy Support runs Webb House, a residential care home in Newhaven, East Sussex with room for 20 residents. CQC registers it to look after people with a physical disability, people with a learning disability or autism and people with a sensory impairment.
Of the 6 closest rated homes, none is rated above it. 14 of FitzRoy Support’s 17 rated homes are Good or Outstanding (compare care home groups). Across East Sussex, 85% of rated homes are Good or Outstanding, against 82% for England.
In April 2026, CQC gave it Good overall, and Good for each of the five key questions too. It was also rated Good at the inspection before, in March 2017. Ratings in East Sussex are typically about 4 years old, which makes this one newer than most. CQC scored 33 standards: 3 exceptional and the rest good.
