SafeAre people protected from abuse and avoidable harm?69%Good
See the breakdownHide the breakdown2 of 8 below good
Involving people to manage risksSome shortfalls
Medicines optimisationSome shortfalls
Infection prevention and controlGood
Learning cultureGood
Safe and effective staffingGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?67%Good
See the breakdownHide the breakdown2 of 6 below good
Delivering evidence-based care and treatmentSome shortfalls
Monitoring and improving outcomesSome shortfalls
Assessing needsGood
Consent to care and treatmentGood
How staff, teams and services work togetherGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?75%Good
See the breakdownHide the breakdownAll 5 good
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?71%Good
See the breakdownHide the breakdown1 of 7 below good
Care provision, integration and continuitySome shortfalls
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?68%Good
See the breakdownHide the breakdown2 of 7 below good
Governance, management and sustainabilitySome shortfalls
Learning, improvement and innovationSome shortfalls
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 26 good, 7 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
West Wood Care Home is one of 311 care homes in Norfolk: a 70-bed residential care home in Sheringham, run by Artisan Care Sheringham Limited. It is registered to care for older people, people with dementia, younger adults, people with a physical disability and people with a sensory impairment. The typical home in Norfolk has 29 beds, so this one is bigger than average.
CQC rated it Good overall and in all five key questions in July 2026. Ratings in Norfolk are typically about 5 years old, which makes this one newer than most. CQC found some shortfalls in “delivering evidence-based care and treatment”, one of 7 standards out of 33 scored below good.
None of the 6 nearest rated homes has a higher rating. CQC's register shows no registered manager at the moment. The kitchen has a food hygiene rating of 5 (very good), from October 2026. That is true of 89% of homes in Norfolk. 122 other homes in Norfolk share its tier, “Good”.
