SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Barchester Healthcare Homes Limited runs Westlake, a nursing home in Horsham, West Sussex with room for 63 residents. CQC registers it to look after older people and younger adults. That is larger than most homes in West Sussex, where the typical home has 27 beds.
In West Sussex, 85% of rated care homes are Good or Outstanding (England 82%). Its kitchen was rated 4 for food hygiene in June 2026. In West Sussex, 92% of homes score 5. Of the 6 closest rated homes, none is rated above it. 175 of Barchester Healthcare Homes Limited’s 198 rated homes are Good or Outstanding (compare care home groups).
Its CQC rating, from July 2019, is Good across the board: overall and for every key question. That matches its previous rating, from December 2016. At over 5 years old, this rating is older than most. 32% of ratings in West Sussex are as old (how rating age varies by council).
