Residential care home · Hertfordshire

Wisden Court

Wisden Road, Stevenage, SG1 5JD

Good Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Good Rated 2 years ago ↑ Up from Req. improvement

CQC rating

Good
Published 25 July 2024 Rated 2 years ago ?
  • SafeAre people protected from abuse and avoidable harm?62%Requires improvement
    See the breakdownHide the breakdown3 of 8 below good
    • Involving people to manage risksSignificant shortfalls
    • Learning cultureSome shortfalls
    • SafeguardingSome shortfalls
    • Infection prevention and controlGood
    • Medicines optimisationGood
    • Safe and effective staffingGood
    • Safe environmentsGood
    • Safe systems, pathways and transitionsGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
    See the breakdownHide the breakdownAll 6 good
    • Assessing needsGood
    • Consent to care and treatmentGood
    • Delivering evidence-based care and treatmentGood
    • How staff, teams and services work togetherGood
    • Monitoring and improving outcomesGood
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?70%Good
    See the breakdownHide the breakdown1 of 5 below good
    • Workforce wellbeing and enablementSome shortfalls
    • Independence, choice and controlGood
    • Kindness, compassion and dignityGood
    • Responding to people's immediate needsGood
    • Treating people as individualsGood
  • ResponsiveAre services organised to meet people's needs?71%Good
    See the breakdownHide the breakdown1 of 7 below good
    • Care provision, integration and continuitySome shortfalls
    • Equity in accessGood
    • Equity in experiences and outcomesGood
    • Listening to and involving peopleGood
    • Person-centred careGood
    • Planning for the futureGood
    • Providing InformationGood
  • Well-ledIs the home well managed, with a culture of high-quality care?75%Good
    See the breakdownHide the breakdownAll 7 good
    • Capable, compassionate and inclusive leadersGood
    • Freedom to speak upGood
    • Governance, management and sustainabilityGood
    • Learning, improvement and innovationGood
    • Partnerships and communitiesGood
    • Shared direction and cultureGood
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 28 good, 5 below good. Use “See the breakdown” on each key question for its standards. ?

Earlier ratings ?

  • February 2020Requires improvementSECRW
  • January 2019Requires improvementSECRW
  • February 2017GoodSECRW
  • March 2015GoodSECRW

Read the full report on the CQC website ↗

How it compares in Hertfordshire

Wisden Court is in the Good, with an area to improve tier ?, with 22 other homes in Hertfordshire. 76% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 9 (4%)
  • Good, with Outstanding areas 12 (5%)
  • Good 122 (50%)
  • Good, with an area to improve 23 (9%)
  • Requires improvement 50 (20%)
  • Inadequate 1 (0%)
  • Not yet rated 29 (12%)

See all 246 care homes in Hertfordshire →

Care homes nearby

  • Martins House
    Stevenage, Hertfordshire · SG1 5LL · Residential care home · 60 beds0.5 km
    Good S: GoodE: GoodC: GoodR: OutstandingW: Good Rated 8 years ago
  • Jubilee Court
    Stevenage, Hertfordshire · SG1 5BS · Residential care home · 91 beds1.1 km
    Good S: Requires improvementE: GoodC: GoodR: GoodW: Good Rated 3 years ago
  • Walkern Lodge
    Stevenage, Hertfordshire · SG1 3QX · Residential care home · 4 beds1.4 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 4 years ago
  • Julians House
    Stevenage, Hertfordshire · SG1 3ES · Residential care home · 7 beds1.8 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 8 years ago
  • SENSE Jenny Chapman House
    Stevenage, Hertfordshire · SG1 1RR · Residential care home · 7 beds2.1 km
    Good S: Requires improvementE: GoodC: GoodR: GoodW: Good Rated 9 years ago
  • Pinelodge Care Home
    Stevenage, Hertfordshire · SG1 4YS · Nursing home · 140 beds2.2 km
    Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 2 years ago

More care homes near SG1 5JD →

Other homes run by Runwood Homes Limited

55 care homes in total: 1 Outstanding, 45 Good, 9 Requires improvement.

  • Low Furlong
    Shipston On Stour, Warwickshire · CV36 4DY · Residential care home · 68 beds
    Outstanding S: GoodE: GoodC: GoodR: OutstandingW: Outstanding Rated 3 years ago
  • Bramwell
    Nottingham, Nottinghamshire · NG9 3ST · Residential care home · 93 beds
    Good S: GoodE: GoodC: OutstandingR: GoodW: Good Rated 6 months ago
  • Caldwell Grange
    Nuneaton, Warwickshire · CV11 4QJ · Residential care home · 103 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Outstanding Rated 7 years ago
  • Orchard Blythe
    Birmingham, Warwickshire · B46 3LL · Residential care home · 50 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Outstanding Rated 7 years ago
  • Alexandra House - Harlow
    Harlow, Essex · CM20 1BU · Nursing home · 106 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
  • Ashwood - Ware
    Ware, Hertfordshire · SG12 7BU · Residential care home · 64 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 8 years ago

All 55 homes run by Runwood Homes Limited →

What the data says about Wisden Court

Runwood Homes Limited runs Wisden Court, a residential care home in Stevenage, Hertfordshire with room for 54 residents. CQC registers it to look after older people, people with dementia, younger adults, people with a physical disability and people with a sensory impairment. The typical home in Hertfordshire has 30 beds, so this one is bigger than average.

The current CQC rating is Good, published in July 2024. Effective, caring, responsive and well-led were also Good. For safe, the rating was Requires improvement. Its previous rating, in February 2020, was Requires improvement, so the home has improved. That is more recent than most ratings in Hertfordshire, where the typical rating is about 5 years old. 5 of its 33 scored standards were below good, including “involving people to manage risks”.

Food hygiene inspectors scored the kitchen 5 out of 5 in March 2026. That is true of 92% of homes in Hertfordshire. In Hertfordshire, 76% of rated care homes are Good or Outstanding (England 82%). None of the 6 nearest rated homes has a higher rating. Runwood Homes Limited runs 55 care homes, and 46 of the 55 rated are Good or Outstanding.