SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?★Outstanding
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Martins House is in the Good, with Outstanding areas tier ?, with 11 other homes in Hertfordshire.
76% of rated homes here are Good or Outstanding (England: 82%).
GCH (Hertfordshire) Ltd runs Martins House, a residential care home in Stevenage, Hertfordshire with room for 60 residents. It is registered to care for older people, people with dementia and younger adults. The typical home in Hertfordshire has 30 beds, so this one is bigger than average.
CQC's latest rating, from October 2018, is Good overall. Safe, effective, caring and well-led were also Good. For responsive, the rating was Outstanding. CQC hasn't re-rated the home for over 5 years, like 53% of homes in Hertfordshire. Here is how rating age varies by council.
GCH (Hertfordshire) Ltd runs 5 care homes, and all 5 rated are Good or Outstanding. None of the 6 nearest rated homes has a higher rating. The kitchen has a food hygiene rating of 5 (very good), from July 2024. That is true of 92% of homes in Hertfordshire. In Hertfordshire, 76% of rated care homes are Good or Outstanding (England 82%).
