SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Wisteria Lodge is a 4-bed residential care home in Watford, Hertfordshire, run by T Chan Wan Fong. Its CQC registration covers younger adults and people with a learning disability or autism. That is smaller than most homes in Hertfordshire, where the typical home has 30 beds.
Its CQC rating, from October 2017, is Good across the board: overall and for every key question. Its rating before that, in September 2015, was the same. At over 5 years old, this rating is older than most. 53% of ratings in Hertfordshire are as old (how rating age varies by council).
None of the 4 nearest rated homes has a higher rating. Across Hertfordshire, 76% of rated homes are Good or Outstanding, against 82% for England.
