SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Pinewood Lodge is one of 246 care homes in Hertfordshire: a 60-bed residential care home in Watford, run by Quantum Care Limited. It is registered to care for older people, people with dementia, younger adults and people with a physical disability. The typical home in Hertfordshire has 30 beds, so this one is bigger than average.
In Hertfordshire, 76% of rated care homes are Good or Outstanding (England 82%). Food hygiene inspectors scored the kitchen 3 out of 5 in April 2026. In Hertfordshire, 92% of homes score 5. Of the 5 closest rated homes, none is rated above it. Quantum Care Limited runs 23 care homes, and 14 of the 19 rated are Good or Outstanding.
Its CQC rating, from June 2019, is Good across the board: overall and for every key question. Its rating before that, in September 2016, was the same. At over 5 years old, this rating is older than most. 53% of ratings in Hertfordshire are as old (how rating age varies by council).
