SafeAre people protected from abuse and avoidable harm?59%Requires improvement
See the breakdownHide the breakdown5 of 8 below good
Infection prevention and controlSome shortfalls
Involving people to manage risksSome shortfalls
Safe and effective staffingSome shortfalls
Safe environmentsSome shortfalls
SafeguardingSome shortfalls
Learning cultureGood
Medicines optimisationGood
Safe systems, pathways and transitionsGood
EffectiveDoes care achieve good outcomes and a good quality of life?67%Good
See the breakdownHide the breakdown2 of 6 below good
Consent to care and treatmentSome shortfalls
How staff, teams and services work togetherSome shortfalls
Assessing needsGood
Delivering evidence-based care and treatmentGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?60%Requires improvement
See the breakdownHide the breakdown3 of 5 below good
Independence, choice and controlSome shortfalls
Kindness, compassion and dignitySome shortfalls
Treating people as individualsSome shortfalls
Responding to people's immediate needsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?68%Good
See the breakdownHide the breakdown2 of 7 below good
Person-centred careSome shortfalls
Planning for the futureSome shortfalls
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?62%Requires improvement
See the breakdownHide the breakdown1 of 7 below good
Governance, management and sustainabilitySignificant shortfalls
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Learning, improvement and innovationGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 20 good, 13 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Woodley Hall Care Home is in the Requires improvement tier ?, with 5 other homes in Newcastle upon Tyne.
91% of rated homes here are Good or Outstanding (England: 82%).
Care Homes UK Ltd runs Woodley Hall Care Home, a residential care home in Newcastle upon Tyne with room for 21 residents. CQC registers it to look after older people, people with dementia, people with a physical disability, people with mental health needs, people with a sensory impairment and people who use drugs or alcohol. It is a small home for Newcastle upon Tyne, where the median is 35 beds.
About 0.2 km away, Brunswick House is rated Outstanding. 2 of Care Homes UK Ltd’s 5 rated homes are Good or Outstanding (compare care home groups). The kitchen has a food hygiene rating of 5 (very good), from September 2024. 90% of homes in Newcastle upon Tyne also score 5. 5 other homes in Newcastle upon Tyne share its tier, “Requires improvement”.
CQC's latest rating, from December 2025, is Requires improvement overall. Safe, caring and well-led were also Requires improvement. For effective and responsive, the rating was Good. Before that, in May 2018, it was rated Good. The typical rating in Newcastle upon Tyne is about 3 years old, so this one is fairly recent. CQC found significant shortfalls in “governance, management and sustainability”, one of 13 standards out of 33 scored below good.
