SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
35 Cranbrook Road is in the Good, with an area to improve tier ?, with 7 other homes in Bristol, City of.
98% of rated homes here are Good or Outstanding (England: 82%).
Milestones Trust runs 35 Cranbrook Road, a residential care home in Bristol, Bristol, City of with room for 5 residents. Its CQC registration covers people with mental health needs. The typical home in Bristol, City of has 18 beds, so this one is on the small side.
CQC's latest rating, from February 2020, is Good overall. Safe, effective, caring and responsive were also Good. CQC rated well-led as Requires improvement. That matches its previous rating, from July 2017. At over 5 years old, this rating is older than most. 52% of ratings in Bristol, City of are as old (how rating age varies by council).
In Bristol, City of, 98% of rated care homes are Good or Outstanding (England 82%). Food hygiene inspectors scored the kitchen 5 out of 5 in September 2025. That is true of 92% of homes in Bristol, City of. CQC's register shows no registered manager at the moment. None of the 6 nearest rated homes has a higher rating. It is one of 34 homes run by Milestones Trust. 32 of those with a rating are Good or Outstanding.
