Requires improvementSafe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvementRated 5 months ago↓ Down from Good
SafeAre people protected from abuse and avoidable harm?59%Requires improvement
See the breakdownHide the breakdown5 of 8 below good
Infection prevention and controlSome shortfalls
Involving people to manage risksSome shortfalls
Learning cultureSome shortfalls
Safe and effective staffingSome shortfalls
SafeguardingSome shortfalls
Medicines optimisationGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
EffectiveDoes care achieve good outcomes and a good quality of life?71%Good
See the breakdownHide the breakdown1 of 6 below good
Delivering evidence-based care and treatmentSome shortfalls
Assessing needsGood
Consent to care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?65%Good
See the breakdownHide the breakdown2 of 5 below good
Responding to people's immediate needsSome shortfalls
Workforce wellbeing and enablementSome shortfalls
Independence, choice and controlGood
Kindness, compassion and dignityGood
Treating people as individualsGood
ResponsiveAre services organised to meet people's needs?71%Good
See the breakdownHide the breakdown1 of 7 below good
Person-centred careSome shortfalls
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?54%Requires improvement
See the breakdownHide the breakdown6 of 7 below good
Capable, compassionate and inclusive leadersSome shortfalls
Freedom to speak upSome shortfalls
Governance, management and sustainabilitySome shortfalls
Learning, improvement and innovationSome shortfalls
Shared direction and cultureSome shortfalls
Workforce equality, diversity and inclusionSome shortfalls
Partnerships and communitiesGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 18 good, 15 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Burleys Wood is in the Requires improvement tier ?, with 47 other homes in West Sussex.
85% of rated homes here are Good or Outstanding (England: 82%).
Burleys Wood is a 60-bed nursing home in Crawley, West Sussex, run by Shaw Healthcare Limited. CQC registers it to look after older people, people with dementia and younger adults. The typical home in West Sussex has 27 beds, so this one is bigger than average.
CQC last rated the home in May 2026, giving it Requires improvement overall. Safe and well-led were also Requires improvement. CQC rated effective, caring and responsive as Good. That is down from Good in July 2018. That is more recent than most ratings in West Sussex, where the typical rating is about 4 years old. 15 of its 33 scored standards were below good, including “responding to people's immediate needs”.
About 0.2 km away, Oak House is rated Good. 14 of Shaw Healthcare Limited’s 17 rated homes are Good or Outstanding (compare care home groups). In West Sussex, 85% of rated care homes are Good or Outstanding (England 82%). The kitchen has a food hygiene rating of 5 (very good), from March 2026. That is true of 92% of homes in West Sussex.
