Residential care home · Stoke-on-Trent

Choices Housing Association Limited - 17 Norton Avenue

Stanfields, Stoke On Trent, ST6 7ER

Good Safe: GoodEffective: OutstandingCaring: GoodResponsive: GoodWell-led: Good Rated 8 years ago ↑ Up from Req. improvement

CQC rating

Good
Published 28 July 2018 Rated 8 years ago ?
  • SafeAre people protected from abuse and avoidable harm?Good
  • EffectiveDoes care achieve good outcomes and a good quality of life?Outstanding
  • CaringAre staff kind, compassionate and respectful?Good
  • ResponsiveAre services organised to meet people's needs?Good
  • Well-ledIs the home well managed, with a culture of high-quality care?Good

CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?

Earlier ratings ?

  • March 2017Requires improvementSECRW
  • January 2015GoodSECRW

Read the full report on the CQC website ↗

How it compares in Stoke-on-Trent

Choices Housing Association Limited - 17 Norton Avenue is in the Good, with Outstanding areas tier ?, with 2 other homes in Stoke-on-Trent. 81% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 3 (4%)
  • Good, with Outstanding areas 3 (4%)
  • Good 49 (60%)
  • Good, with an area to improve 7 (9%)
  • Requires improvement 14 (17%)
  • Inadequate 1 (1%)
  • Not yet rated 5 (6%)

See all 82 care homes in Stoke-on-Trent →

Care homes nearby

  • Choices Housing Association Limited - 535 High Lane
    Stoke On Trent, Stoke-on-Trent · ST6 7EP · Residential care home · 8 beds0.1 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 8 years ago
  • The Willows
    Stoke On Trent, Stoke-on-Trent · ST6 7EZ · Residential care home · 12 beds0.4 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 8 years ago
  • Gorsefield Residential Home
    Stoke On Trent, Stoke-on-Trent · ST6 7EA · Residential care home · 17 beds0.6 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 year ago
  • Agnes and Arthur
    Stoke On Trent, Stoke-on-Trent · ST6 7NG · Residential care home · 50 beds0.9 km
    Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 5 years ago
  • Scotia Heights
    Stoke On Trent, Stoke-on-Trent · ST6 4HA · Nursing home · 60 beds0.9 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 4 years ago
  • Clement Court
    Stoke-On-Trent · ST6 6JN · Nursing home · 80 beds1.2 km
    Requires improvement S: Requires improvementE: Requires improvementC: Requires improvementR: Requires improvementW: Requires improvement Rated 6 months ago

More care homes near ST6 7ER →

Other homes run by Choices Housing Association Limited

12 care homes in total: 2 Outstanding, 10 Good.

All 12 homes run by Choices Housing Association Limited →

Choices Housing Association Limited - 17 Norton Avenue in brief

Choices Housing Association Limited - 17 Norton Avenue is a 6-bed residential care home in Stoke On Trent, Stoke-on-Trent. The home is its own registered provider. CQC registers it to look after older people, younger adults, people with a physical disability, people with a learning disability or autism and people with a sensory impairment. That is smaller than most homes in Stoke-on-Trent, where the typical home has 22 beds.

Choices Housing Association Limited runs 12 care homes, and all 12 rated are Good or Outstanding. Of the 6 closest rated homes, none is rated above it. Food hygiene inspectors scored the kitchen 5 out of 5 in January 2017. 97% of homes in Stoke-on-Trent also score 5. 2 other homes in Stoke-on-Trent share its tier, “Good, with Outstanding areas”.

The current CQC rating is Good, published in July 2018. It was Good for safe, caring, responsive and well-led as well. For effective, the rating was Outstanding. That is up from Requires improvement in March 2017. CQC hasn't re-rated the home for over 5 years, like 56% of homes in Stoke-on-Trent. Here is how rating age varies by council.