SafeAre people protected from abuse and avoidable harm?53%Requires improvement
See the breakdownHide the breakdown7 of 8 below good
Infection prevention and controlSome shortfalls
Involving people to manage risksSome shortfalls
Learning cultureSome shortfalls
Medicines optimisationSome shortfalls
Safe and effective staffingSome shortfalls
Safe environmentsSome shortfalls
SafeguardingSome shortfalls
Safe systems, pathways and transitionsGood
EffectiveDoes care achieve good outcomes and a good quality of life?58%Requires improvement
See the breakdownHide the breakdown4 of 6 below good
Assessing needsSome shortfalls
Consent to care and treatmentSome shortfalls
How staff, teams and services work togetherSome shortfalls
Monitoring and improving outcomesSome shortfalls
Delivering evidence-based care and treatmentGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?45%Requires improvement
See the breakdownHide the breakdown5 of 5 below good
Responding to people's immediate needsSignificant shortfalls
Independence, choice and controlSome shortfalls
Kindness, compassion and dignitySome shortfalls
Treating people as individualsSome shortfalls
Workforce wellbeing and enablementSome shortfalls
ResponsiveAre services organised to meet people's needs?61%Requires improvement
See the breakdownHide the breakdown4 of 7 below good
Care provision, integration and continuitySome shortfalls
Equity in experiences and outcomesSome shortfalls
Person-centred careSome shortfalls
Providing InformationSome shortfalls
Equity in accessGood
Listening to and involving peopleGood
Planning for the futureGood
Well-ledIs the home well managed, with a culture of high-quality care?50%Requires improvement
See the breakdownHide the breakdown6 of 7 below good
Governance, management and sustainabilitySignificant shortfalls
Capable, compassionate and inclusive leadersSome shortfalls
Freedom to speak upSome shortfalls
Learning, improvement and innovationSome shortfalls
Partnerships and communitiesSome shortfalls
Shared direction and cultureSome shortfalls
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 7 good, 26 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Clement Court is in the Requires improvement tier ?, with 13 other homes in Stoke-on-Trent.
81% of rated homes here are Good or Outstanding (England: 82%).
Clement Court is a 80-bed nursing home in Stoke-on-Trent, run by Harbour Healthcare Ltd. It is registered to care for older people, people with dementia, younger adults and people with a physical disability. That is larger than most homes in Stoke-on-Trent, where the typical home has 22 beds.
Food hygiene inspectors scored the kitchen 5 out of 5 in July 2026. 97% of homes in Stoke-on-Trent also score 5. Across Stoke-on-Trent, 81% of rated homes are Good or Outstanding, against 82% for England. About 0.8 km away, Claybourne is rated Good. 7 of Harbour Healthcare Ltd’s 12 rated homes are Good or Outstanding (compare care home groups).
CQC rated it Requires improvement overall and in all five key questions in April 2026. That is down from Good in June 2022. Ratings in Stoke-on-Trent are typically about 6 years old, which makes this one newer than most. CQC found significant shortfalls in “responding to people's immediate needs”, one of 26 standards out of 33 scored below good.
