SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Run by Anchor Hanover Group, Cranlea is a residential care home in Newcastle upon Tyne with 39 registered beds. Its CQC registration covers older people and people with dementia.
In February 2021, CQC gave it Good overall, and Good for each of the five key questions too. It was also rated Good at the inspection before, in March 2020. The rating is more than 5 years old. In Newcastle upon Tyne, 33% of ratings are that old (see how rating age varies by council).
Across Newcastle upon Tyne, 91% of rated homes are Good or Outstanding, against 82% for England. The kitchen has a food hygiene rating of 5 (very good), from October 2025. That is true of 90% of homes in Newcastle upon Tyne. 101 of Anchor Hanover Group’s 118 rated homes are Good or Outstanding (compare care home groups). None of the 6 nearest rated homes has a higher rating.
