SafeAre people protected from abuse and avoidable harm?62%Good
See the breakdownHide the breakdown4 of 8 below good
Involving people to manage risksSome shortfalls
Learning cultureSome shortfalls
Medicines optimisationSome shortfalls
Safe and effective staffingSome shortfalls
Infection prevention and controlGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?62%Good
See the breakdownHide the breakdown3 of 6 below good
Assessing needsSome shortfalls
Delivering evidence-based care and treatmentSome shortfalls
Monitoring and improving outcomesSome shortfalls
Consent to care and treatmentGood
How staff, teams and services work togetherGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?70%Good
See the breakdownHide the breakdown1 of 5 below good
Treating people as individualsSome shortfalls
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?68%Good
See the breakdownHide the breakdown2 of 7 below good
Equity in experiences and outcomesSome shortfalls
Person-centred careSome shortfalls
Care provision, integration and continuityGood
Equity in accessGood
Listening to and involving peopleGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?61%Requires improvement
See the breakdownHide the breakdown4 of 7 below good
Governance, management and sustainabilitySome shortfalls
Learning, improvement and innovationSome shortfalls
Partnerships and communitiesSome shortfalls
Shared direction and cultureSome shortfalls
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 19 good, 14 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Kirkwood Court is in the Good, with an area to improve tier ?, with 7 other homes in Newcastle upon Tyne.
91% of rated homes here are Good or Outstanding (England: 82%).
Kirkwood Court is a 72-bed residential care home in Newcastle upon Tyne, run by HC-One No.2 Limited. Its CQC registration covers older people, people with dementia, younger adults, people with a physical disability and people with a sensory impairment. The typical home in Newcastle upon Tyne has 35 beds, so this one is bigger than average.
CQC's latest rating, from December 2025, is Good overall. Safe, effective, caring and responsive were also Good. Well-led was rated Requires improvement. That matches its previous rating, from October 2019. The typical rating in Newcastle upon Tyne is about 3 years old, so this one is fairly recent. CQC found some shortfalls in “treating people as individuals”, one of 14 standards out of 33 scored below good.
HC-One No.2 Limited runs 39 care homes, and 36 of the 39 rated are Good or Outstanding. The nearest home with a higher rating is Ashleigh (Outstanding), 1.5 km away. Across Newcastle upon Tyne, 91% of rated homes are Good or Outstanding, against 82% for England. Its kitchen was rated 5 for food hygiene in July 2025. That is true of 90% of homes in Newcastle upon Tyne.
