Residential care home · Norfolk

Field View

Hayes Lane, Fakenham, NR21 9EP

Good Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Good Rated this month

CQC rating

Good
Published 20 October 2026 Rated this month ?
  • SafeAre people protected from abuse and avoidable harm?56%Requires improvement
    See the breakdownHide the breakdown6 of 8 below good
    • Infection prevention and controlSome shortfalls
    • Involving people to manage risksSome shortfalls
    • Medicines optimisationSome shortfalls
    • Safe and effective staffingSome shortfalls
    • Safe environmentsSome shortfalls
    • SafeguardingSome shortfalls
    • Learning cultureGood
    • Safe systems, pathways and transitionsGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?71%Good
    See the breakdownHide the breakdown1 of 6 below good
    • Delivering evidence-based care and treatmentSome shortfalls
    • Assessing needsGood
    • Consent to care and treatmentGood
    • How staff, teams and services work togetherGood
    • Monitoring and improving outcomesGood
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?75%Good
    See the breakdownHide the breakdownAll 5 good
    • Independence, choice and controlGood
    • Kindness, compassion and dignityGood
    • Responding to people's immediate needsGood
    • Treating people as individualsGood
    • Workforce wellbeing and enablementGood
  • ResponsiveAre services organised to meet people's needs?75%Good
    See the breakdownHide the breakdownAll 7 good
    • Care provision, integration and continuityGood
    • Equity in accessGood
    • Equity in experiences and outcomesGood
    • Listening to and involving peopleGood
    • Person-centred careGood
    • Planning for the futureGood
    • Providing InformationGood
  • Well-ledIs the home well managed, with a culture of high-quality care?71%Good
    See the breakdownHide the breakdown1 of 7 below good
    • Governance, management and sustainabilitySome shortfalls
    • Capable, compassionate and inclusive leadersGood
    • Freedom to speak upGood
    • Learning, improvement and innovationGood
    • Partnerships and communitiesGood
    • Shared direction and cultureGood
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 25 good, 8 below good. Use “See the breakdown” on each key question for its standards. ?

Earlier ratings ?

  • December 2019GoodSECRW
  • June 2017GoodSECRW
  • May 2016Requires improvementSECRW

Read the full report on the CQC website ↗

How it compares in Norfolk

Field View is in the Good, with an area to improve tier ?, with 43 other homes in Norfolk. 67% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 18 (6%)
  • Good, with Outstanding areas 12 (4%)
  • Good 123 (40%)
  • Good, with an area to improve 44 (14%)
  • Requires improvement 88 (28%)
  • Inadequate 11 (4%)
  • Not yet rated 15 (5%)

See all 311 care homes in Norfolk →

Care homes nearby

  • Woodspring House
    Fakenham, Norfolk · NR21 9AX · Residential care home · 28 beds0.8 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • Oakwoods Care Home
    Fakenham, Norfolk · NR21 8HH · Nursing home · 43 beds1.1 km
    Requires improvement S: Requires improvementE: Requires improvementC: GoodR: GoodW: Requires improvement Rated 4 years ago
  • Cranmer House
    Fakenham, Norfolk · NR21 8HR · Residential care home · 36 beds1.4 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • Wensum Way
    Fakenham, Norfolk · NR21 8NZ · Residential care home · 8 beds1.5 km
    Requires improvement S: GoodE: GoodC: GoodR: Requires improvementW: Requires improvement Rated 4 years ago
  • Mill House & Cottages
    Fakenham, Norfolk · NR21 0ED · Residential care home · 44 beds6.7 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 5 years ago
  • Bilney Hall
    Dereham, Norfolk · NR20 4AL · Residential care home · 64 beds10.8 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 months ago

More care homes near NR21 9EP →

Other homes run by Imperial Care Homes Limited

3 care homes in total: 2 Good, 1 Requires improvement.

  • Scarborough House
    Wells-Next-The-Sea, Norfolk · NR23 1DP · Residential care home · 17 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • Letheringsett Hall
    Holt, Norfolk · NR25 7AR · Residential care home · 20 beds
    Requires improvement S: Requires improvementE: Requires improvementC: Requires improvementR: GoodW: Requires improvement Rated 3 months ago

All 3 homes run by Imperial Care Homes Limited →

What the data says about Field View

Field View is one of 311 care homes in Norfolk: a 17-bed residential care home in Fakenham, run by Imperial Care Homes Limited. Its CQC registration covers older people. The typical home in Norfolk has 29 beds, so this one is on the small side.

CQC last rated the home in October 2026, giving it Good overall. It was Good for effective, caring, responsive and well-led as well. Safe was rated Requires improvement. That matches its previous rating, from December 2019. That is more recent than most ratings in Norfolk, where the typical rating is about 5 years old. CQC found some shortfalls in “delivering evidence-based care and treatment”, one of 8 standards out of 33 scored below good.

In Norfolk, 67% of rated care homes are Good or Outstanding (England 82%). Its kitchen was rated 5 for food hygiene in June 2026. That is true of 89% of homes in Norfolk. None of the 6 nearest rated homes has a higher rating. Imperial Care Homes Limited runs 3 care homes, and 2 of the 3 rated are Good or Outstanding.