SafeAre people protected from abuse and avoidable harm?47%Requires improvement
See the breakdownHide the breakdown7 of 8 below good
Safe environmentsSignificant shortfalls
SafeguardingSignificant shortfalls
Infection prevention and controlSome shortfalls
Involving people to manage risksSome shortfalls
Learning cultureSome shortfalls
Safe and effective staffingSome shortfalls
Safe systems, pathways and transitionsSome shortfalls
Medicines optimisationGood
EffectiveDoes care achieve good outcomes and a good quality of life?58%Requires improvement
See the breakdownHide the breakdown3 of 6 below good
Consent to care and treatmentSignificant shortfalls
Assessing needsSome shortfalls
How staff, teams and services work togetherSome shortfalls
Delivering evidence-based care and treatmentGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?60%Requires improvement
See the breakdownHide the breakdown3 of 5 below good
Responding to people's immediate needsSome shortfalls
Treating people as individualsSome shortfalls
Workforce wellbeing and enablementSome shortfalls
Independence, choice and controlGood
Kindness, compassion and dignityGood
ResponsiveAre services organised to meet people's needs?68%Good
See the breakdownHide the breakdown2 of 7 below good
Care provision, integration and continuitySome shortfalls
Person-centred careSome shortfalls
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?61%Requires improvement
See the breakdownHide the breakdown3 of 7 below good
Workforce equality, diversity and inclusionSignificant shortfalls
Governance, management and sustainabilitySome shortfalls
Partnerships and communitiesSome shortfalls
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Learning, improvement and innovationGood
Shared direction and cultureGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 15 good, 18 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Letheringsett Hall is in the Requires improvement tier ?, with 87 other homes in Norfolk.
67% of rated homes here are Good or Outstanding (England: 82%).
Imperial Care Homes Limited runs Letheringsett Hall, a residential care home in Holt, Norfolk with room for 20 residents. It is registered to care for older people.
CQC last rated the home in July 2026, giving it Requires improvement overall. Safe, effective, caring and well-led were also Requires improvement. Responsive was rated Good. Before that, in October 2017, it was rated Good. The typical rating in Norfolk is about 5 years old, so this one is fairly recent. Of the 33 standards CQC scored, 18 fell below good. The lowest was “consent to care and treatment” (significant shortfalls).
