SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Imperial Care Homes Limited runs Scarborough House, a residential care home in Wells-Next-The-Sea, Norfolk with room for 17 residents. It is registered to care for older people. It is a small home for Norfolk, where the median is 29 beds.
122 other homes in Norfolk share its tier, “Good”. The kitchen has a food hygiene rating of 5 (very good), from September 2026. 89% of homes in Norfolk also score 5. It is one of 3 homes run by Imperial Care Homes Limited. 2 of those with a rating are Good or Outstanding. Of the 6 closest rated homes, none is rated above it.
CQC rated it Good overall and in all five key questions in October 2019. That matches its previous rating, from May 2017. At over 5 years old, this rating is older than most. 46% of ratings in Norfolk are as old (how rating age varies by council).
