Requires improvementSafe: GoodEffective: GoodCaring: GoodResponsive: Requires improvementWell-led: Requires improvementRated 4 years ago↓ Down from Good
SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Requires improvement
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Wensum Way is a 8-bed residential care home in Fakenham, Norfolk, run by FitzRoy Support. CQC registers it to look after older people, younger adults, people with a physical disability, people with a learning disability or autism and people with a sensory impairment. The typical home in Norfolk has 29 beds, so this one is on the small side.
About 0.2 km away, Cranmer House is rated Good. It is one of 17 homes run by FitzRoy Support. 14 of those with a rating are Good or Outstanding. Food hygiene inspectors scored the kitchen 5 out of 5 in September 2026. 89% of homes in Norfolk also score 5. 87 other homes in Norfolk share its tier, “Requires improvement”.
CQC's latest rating, from January 2022, is Requires improvement overall. Responsive and well-led were also Requires improvement. For safe, effective and caring, the rating was Good. Its previous rating, in June 2018, was Good, so the home has slipped.
