SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Run by Anchor Hanover Group, Glendale is a residential care home in Walton On Thames, Surrey with 61 registered beds. It is registered to care for older people and people with dementia. That is larger than most homes in Surrey, where the typical home has 30 beds.
Of the 6 closest rated homes, none is rated above it. Anchor Hanover Group runs 120 care homes, and 101 of the 118 rated are Good or Outstanding. Its kitchen was rated 5 for food hygiene in September 2025. 87% of homes in Surrey also score 5. Across Surrey, 81% of rated homes are Good or Outstanding, against 82% for England.
CQC rated it Good overall and in all five key questions in January 2019. Its rating before that, in July 2016, was the same. At over 5 years old, this rating is older than most. 34% of ratings in Surrey are as old (how rating age varies by council).
