SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Greenacres is one of 246 care homes in Hertfordshire: a 60-bed residential care home in Hatfield, run by Quantum Care Limited. Its CQC registration covers older people, people with dementia, younger adults and people with a physical disability. Most homes in Hertfordshire are smaller: the median there is 30 beds.
CQC rated it Good overall and in all five key questions in February 2018. Its rating before that, in June 2016, was the same. At over 5 years old, this rating is older than most. 53% of ratings in Hertfordshire are as old (how rating age varies by council).
121 other homes in Hertfordshire share its tier, “Good”. Food hygiene inspectors scored the kitchen 5 out of 5 in February 2025. That is true of 92% of homes in Hertfordshire. None of the 6 nearest rated homes has a higher rating. Quantum Care Limited runs 23 care homes, and 14 of the 19 rated are Good or Outstanding.
