SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Hazeldene is in the Good, with an area to improve tier ?, with 0 other homes in Reading.
76% of rated homes here are Good or Outstanding (England: 82%).
Of the 5 closest rated homes, none is rated above it. 60 of Community Homes of Intensive Care and Education Limited’s 65 rated homes are Good or Outstanding (compare care home groups). The kitchen has a food hygiene rating of 4 (good), from November 2025. In Reading, 77% of homes score 5. Across Reading, 76% of rated homes are Good or Outstanding, against 82% for England.
CQC's latest rating, from November 2019, is Good overall. Safe, effective, caring and responsive were also Good. Well-led was rated Requires improvement. That matches its previous rating, from May 2017. The rating is more than 5 years old. In Reading, 66% of ratings are that old (see how rating age varies by council).
