SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Run by Anchor Hanover Group, Heather Vale is a residential care home in Chesterfield, Derbyshire with 39 registered beds. It is registered to care for older people and people with dementia.
The current CQC rating is Requires improvement, published in October 2021. It was Requires improvement for safe and well-led as well. Effective, caring and responsive were rated Good. That is down from Good in January 2020. The rating is more than 5 years old. In Derbyshire, 33% of ratings are that old (see how rating age varies by council).
About 0.4 km away, The Green Care Home with Nursing, Hasland is rated Good. CQC's register shows no registered manager at the moment. 101 of Anchor Hanover Group’s 118 rated homes are Good or Outstanding (compare care home groups). Its kitchen was rated 5 for food hygiene in October 2026. That is true of 93% of homes in Derbyshire. In Derbyshire, 81% of rated care homes are Good or Outstanding (England 82%).
