SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Care UK Community Partnerships Ltd runs Heather View, a nursing home in Crowborough, East Sussex with room for 74 residents. Its CQC registration covers older people, people with dementia, younger adults, people with a physical disability and people with mental health needs. The typical home in East Sussex has 24 beds, so this one is bigger than average.
CQC rated it Good overall and in all five key questions in May 2019. That matches its previous rating, from September 2016. The rating is more than 5 years old. In East Sussex, 35% of ratings are that old (see how rating age varies by council).
