SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Heathvale House is one of 121 care homes in Croydon: a 9-bed residential care home in Croydon, run by Mr. Gordon Phillips. It is registered to care for younger adults and people with a learning disability or autism.
Of the 6 closest rated homes, none is rated above it. 3 of Mr. Gordon Phillips’s 3 rated homes are Good or Outstanding (compare care home groups). There is no registered manager on CQC's register right now. Its kitchen was rated 5 for food hygiene in June 2026. 79% of homes in Croydon also score 5. In Croydon, 90% of rated care homes are Good or Outstanding (England 82%).
Its CQC rating, from February 2022, is Good across the board: overall and for every key question. It was also rated Good at the inspection before, in October 2017.
