SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Psycare Limited runs Lavender Lodge, a residential care home in St Albans, Hertfordshire with room for 9 residents. Its CQC registration covers people with a learning disability or autism. The typical home in Hertfordshire has 30 beds, so this one is on the small side.
Its CQC rating, from November 2018, is Good across the board: overall and for every key question. Its previous rating, in November 2017, was Requires improvement, so the home has improved. The rating is more than 5 years old. In Hertfordshire, 53% of ratings are that old (see how rating age varies by council).
Its kitchen was rated 5 for food hygiene in February 2025. That is true of 92% of homes in Hertfordshire. In Hertfordshire, 76% of rated care homes are Good or Outstanding (England 82%). None of the 6 nearest rated homes has a higher rating. 7 of Psycare Limited’s 7 rated homes are Good or Outstanding (compare care home groups).
