SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Maitland House is in the Good, with an area to improve tier ?, with 47 other homes in Essex.
84% of rated homes here are Good or Outstanding (England: 82%).
Run by Black Swan International Limited, Maitland House is a residential care home in Clacton On Sea, Essex with 24 registered beds. CQC registers it to look after older people and younger adults.
47 other homes in Essex share its tier, “Good, with an area to improve”. The kitchen has a food hygiene rating of 5 (very good), from January 2026. 89% of homes in Essex also score 5. Of the 4 closest rated homes, none is rated above it. It is one of 23 homes run by Black Swan International Limited. 22 of those with a rating are Good or Outstanding.
CQC's latest rating, from February 2020, is Good overall. It was Good for effective, caring, responsive and well-led as well. CQC rated safe as Requires improvement. That matches its previous rating, from July 2017. The rating is more than 5 years old. In Essex, 48% of ratings are that old (see how rating age varies by council).
