SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
New Milton House Residential Care Home is in the Good tier ?, with 49 other homes in Cheshire East.
77% of rated homes here are Good or Outstanding (England: 82%).
New Milton House Residential Care Home at a glance
New Milton House Residential Care Home is a 39-bed residential care home in Stoke On Trent, Cheshire East, run by Croftwood Care UK Limited. It is registered to care for older people, people with dementia and younger adults.
Its CQC rating, from May 2023, is Good across the board: overall and for every key question. Before that, in November 2020, it was rated Requires improvement.
18 of Croftwood Care UK Limited’s 19 rated homes are Good or Outstanding (compare care home groups). None of the 5 nearest rated homes has a higher rating. The kitchen has a food hygiene rating of 5 (very good), from March 2026. That is true of 95% of homes in Cheshire East. Across Cheshire East, 77% of rated homes are Good or Outstanding, against 82% for England.
