SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Shaw Healthcare Limited runs Orchard House, a residential care home in Withington, Herefordshire, County of with room for 28 residents. CQC registers it to look after older people, people with dementia and younger adults.
In October 2019, CQC gave it Good overall, and Good for each of the five key questions too. That matches its previous rating, from October 2016. The rating is more than 5 years old. In Herefordshire, County of, 49% of ratings are that old (see how rating age varies by council).
Across Herefordshire, County of, 84% of rated homes are Good or Outstanding, against 82% for England. Food hygiene inspectors scored the kitchen 5 out of 5 in May 2026. That is true of 92% of homes in Herefordshire, County of. It is one of 17 homes run by Shaw Healthcare Limited. 14 of those with a rating are Good or Outstanding. None of the 6 nearest rated homes has a higher rating.
