SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Mr & Mrs A Cropley runs Point House, a residential care home in Norwich, Norfolk with room for 22 residents. Its CQC registration covers people with a learning disability or autism.
Of the 6 closest rated homes, none is rated above it. In Norfolk, 67% of rated care homes are Good or Outstanding (England 82%). Its kitchen was rated 5 for food hygiene in January 2026. 89% of homes in Norfolk also score 5.
In March 2019, CQC gave it Good overall, and Good for each of the five key questions too. Before that, in November 2017, it was rated Requires improvement. The rating is more than 5 years old. In Norfolk, 46% of ratings are that old (see how rating age varies by council).
