SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Consensus Support Services Limited runs Rowan House, a residential care home in Brentwood, Essex with room for 6 residents. CQC registers it to look after younger adults and people with a learning disability or autism. That is smaller than most homes in Essex, where the typical home has 22 beds.
About 2.8 km away, Howard Lodge Care Centre is rated Outstanding. 52 of Consensus Support Services Limited’s 55 rated homes are Good or Outstanding (compare care home groups). Across Essex, 84% of rated homes are Good or Outstanding, against 82% for England. Food hygiene inspectors scored the kitchen 5 out of 5 in November 2025. 89% of homes in Essex also score 5.
CQC rated it Good overall and in all five key questions in January 2020. It was also rated Good at the inspection before, in June 2017. CQC hasn't re-rated the home for over 5 years, like 48% of homes in Essex. Here is how rating age varies by council.
