Requires improvementSafe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvementRated 5 years ago↓ Down from Good
SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
This rating was carried over from the home's previous registration, usually after a change of owner. ?
Salcasa is one of 311 care homes in Norfolk: a 5-bed residential care home in Norwich, run by Liaise (East Anglia) Limited. Its CQC registration covers older people, younger adults, people with a physical disability and people with a learning disability or autism. That is smaller than most homes in Norfolk, where the typical home has 29 beds.
Ashwood House - Norwich, 0.0 km away, is the closest home rated Good. Liaise (East Anglia) Limited runs 6 care homes, and 1 of the 6 rated are Good or Outstanding. 87 other homes in Norfolk share its tier, “Requires improvement”. The kitchen has a food hygiene rating of 5 (very good), from May 2026. 89% of homes in Norfolk also score 5.
The current CQC rating is Requires improvement, published in September 2021. It was Requires improvement for safe and well-led as well. CQC rated effective, caring and responsive as Good. The rating was carried over from a previous registration, which usually happens when a home changes owner. Before that, in February 2019, it was rated Good. The rating is more than 5 years old. In Norfolk, 46% of ratings are that old (see how rating age varies by council).
