SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Star Care Lodge is one of 65 care homes in Medway: a 13-bed residential care home in Gillingham, run by Star Nursing & Care Services Limited. Its CQC registration covers older people, younger adults, people with mental health needs and people who use drugs or alcohol.
CQC rated it Good overall and in all five key questions in April 2020. Its rating before that, in April 2017, was the same. CQC hasn't re-rated the home for over 5 years, like 42% of homes in Medway. Here is how rating age varies by council.
The kitchen has a food hygiene rating of 5 (very good), from July 2025. That is true of 94% of homes in Medway. Across Medway, 72% of rated homes are Good or Outstanding, against 82% for England. None of the 5 nearest rated homes has a higher rating.
