SafeAre people protected from abuse and avoidable harm?Inadequate
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Inadequate
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The Pastures is a 13-bed nursing home in Hales, Norfolk, run by FitzRoy Support. Its CQC registration covers older people, younger adults, people with a physical disability, people with a learning disability or autism, people with a sensory impairment and children. It is a small home for Norfolk, where the median is 29 beds.
Across Norfolk, 67% of rated homes are Good or Outstanding, against 82% for England. Its kitchen was rated 5 for food hygiene in June 2025. 89% of homes in Norfolk also score 5. 14 of FitzRoy Support’s 17 rated homes are Good or Outstanding (compare care home groups). Kittens Lane, 2.5 km away, is the closest home rated Good.
CQC's latest rating, from July 2024, is Inadequate overall. Safe and well-led were also Inadequate. CQC rated effective, caring and responsive as Good. Before that, in November 2022, it was rated Good. That is more recent than most ratings in Norfolk, where the typical rating is about 5 years old.
