SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
The Recovery Hub is a 10-bed residential care home in Bristol, Bristol, City of, run by Milestones Trust. It is registered to care for people with mental health needs. The typical home in Bristol, City of has 18 beds, so this one is on the small side.
Milestones Trust runs 34 care homes, and 32 of the 34 rated are Good or Outstanding. Of the 6 closest rated homes, none is rated above it. Across Bristol, City of, 98% of rated homes are Good or Outstanding, against 82% for England. There is no registered manager on CQC's register right now.
CQC rated it Good overall and in all five key questions in October 2019. It was also rated Good at the inspection before, in April 2017. The rating is more than 5 years old. In Bristol, City of, 52% of ratings are that old (see how rating age varies by council).
