SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
CaringAre staff kind, compassionate and respectful?Requires improvement
ResponsiveAre services organised to meet people's needs?Requires improvement
Well-ledIs the home well managed, with a culture of high-quality care?Inadequate
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
The home changed owner in January 2025. Its rating dates from before the change. ?
This rating was carried over from the home's previous registration, usually after a change of owner. ?
Chestnut View Care Centre is in the Requires improvement tier ?, with 63 other homes in Surrey.
81% of rated homes here are Good or Outstanding (England: 82%).
Run by Olympus Opco LTD, Chestnut View Care Centre is a nursing home in Haslemere, Surrey with 60 registered beds. CQC registers it to look after older people, people with dementia, younger adults and people with a physical disability. That is larger than most homes in Surrey, where the typical home has 30 beds.
Olympus Opco LTD has run the home since January 2025, when it changed owner. Across Surrey, 81% of rated homes are Good or Outstanding, against 82% for England. Its kitchen was rated 5 for food hygiene in February 2026. 87% of homes in Surrey also score 5. There is no registered manager on CQC's register right now. The nearest home with a higher rating is Haven House (Good), 0.5 km away. It is one of 15 homes run by Olympus Opco LTD. 11 of those with a rating are Good or Outstanding.
CQC's latest rating, from March 2024, is Requires improvement overall. It was Requires improvement for safe, effective, caring and responsive as well. Well-led was rated Inadequate. The rating was carried over from a previous registration, which usually happens when a home changes owner. It was also rated Requires improvement at the inspection before, in December 2021.
