SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The home changed owner in December 2025. Its rating dates from before the change. ?
This rating was carried over from the home's previous registration, usually after a change of owner. ?
Cringlegrove Ltd runs Hill Grove, a residential care home in Norwich, Norfolk with room for 20 residents. CQC registers it to look after older people and people with dementia.
Cringlegrove Ltd has run the home since December 2025, when it changed owner. Food hygiene inspectors scored the kitchen 5 out of 5 in August 2025. 89% of homes in Norfolk also score 5. Across Norfolk, 67% of rated homes are Good or Outstanding, against 82% for England. About 2.5 km away, Chiswick House is rated Outstanding.
CQC rated it Good overall and in all five key questions in December 2017. The rating was carried over from a previous registration, which usually happens when a home changes owner. CQC hasn't re-rated the home for over 5 years, like 46% of homes in Norfolk. Here is how rating age varies by council.
