SafeAre people protected from abuse and avoidable harm?69%Good
See the breakdownHide the breakdown2 of 8 below good
Involving people to manage risksSome shortfalls
Safe and effective staffingSome shortfalls
Infection prevention and controlGood
Learning cultureGood
Medicines optimisationGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?70%Good
See the breakdownHide the breakdown1 of 5 below good
Responding to people's immediate needsSome shortfalls
Independence, choice and controlGood
Kindness, compassion and dignityGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?68%Good
See the breakdownHide the breakdown2 of 7 below good
Equity in accessSome shortfalls
Providing InformationSome shortfalls
Care provision, integration and continuityGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Well-ledIs the home well managed, with a culture of high-quality care?62%Requires improvement
See the breakdownHide the breakdown1 of 7 below good
Shared direction and cultureSignificant shortfalls
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Governance, management and sustainabilityGood
Learning, improvement and innovationGood
Partnerships and communitiesGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 27 good, 6 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Ivy Court is in the Good, with an area to improve tier ?, with 43 other homes in Norfolk.
67% of rated homes here are Good or Outstanding (England: 82%).
Ivy Court is a 71-bed nursing home in Norwich, Norfolk, run by Aria Healthcare Group LTD. Its CQC registration covers older people, people with dementia, younger adults and people with a physical disability. Most homes in Norfolk are smaller: the median there is 29 beds.
Across Norfolk, 67% of rated homes are Good or Outstanding, against 82% for England. Its kitchen was rated 5 for food hygiene in March 2026. 89% of homes in Norfolk also score 5. The nearest home with a higher rating is St John's House (Outstanding), 1.5 km away. It is one of 38 homes run by Aria Healthcare Group LTD. 34 of those with a rating are Good or Outstanding.
CQC's latest rating, from January 2025, is Good overall. Safe, effective, caring and responsive were also Good. For well-led, the rating was Requires improvement. That is up from Inadequate in July 2023. The typical rating in Norfolk is about 5 years old, so this one is fairly recent. 6 of its 33 scored standards were below good, including “shared direction and culture”.
