Requires improvementSafe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvementRated 3 years ago↑ Up from Inadequate
SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Mayflower Court is a 80-bed residential care home in Norwich, Norfolk, run by Norse Care (Services) Limited. CQC registers it to look after older people and people with dementia. The typical home in Norfolk has 29 beds, so this one is bigger than average.
About 1.0 km away, Cascade (Cohen House) is rated Good. It is one of 17 homes run by Norse Care (Services) Limited. 14 of those with a rating are Good or Outstanding. Across Norfolk, 67% of rated homes are Good or Outstanding, against 82% for England.
CQC's latest rating, from June 2023, is Requires improvement overall. Safe and well-led were also Requires improvement. For effective, caring and responsive, the rating was Good. Before that, in December 2021, it was rated Inadequate.