SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Elizabeth Finn Homes Limited runs Merlewood, a nursing home in Virginia Water, Surrey with room for 54 residents. CQC registers it to look after older people. The typical home in Surrey has 30 beds, so this one is bigger than average.
Its CQC rating, from May 2019, is Good across the board: overall and for every key question. It was also rated Good at the inspection before, in October 2016. The rating is more than 5 years old. In Surrey, 34% of ratings are that old (see how rating age varies by council).
None of the 6 nearest rated homes has a higher rating. Elizabeth Finn Homes Limited runs 8 care homes, and all 8 rated are Good or Outstanding. Food hygiene inspectors scored the kitchen 5 out of 5 in August 2026. That is true of 87% of homes in Surrey. 219 other homes in Surrey share its tier, “Good”.
