SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Virginia Water Care Home is one of 349 care homes in Surrey: a 92-bed residential care home in Virginia Water, run by Willow Tower Opco 1 Limited. CQC registers it to look after older people and people with dementia. Most homes in Surrey are smaller: the median there is 30 beds.
Its CQC rating, from December 2019, is Good across the board: overall and for every key question. At over 5 years old, this rating is older than most. 34% of ratings in Surrey are as old (how rating age varies by council).
Across Surrey, 81% of rated homes are Good or Outstanding, against 82% for England. Food hygiene inspectors scored the kitchen 5 out of 5 in August 2026. That is true of 87% of homes in Surrey. None of the 6 nearest rated homes has a higher rating. Willow Tower Opco 1 Limited runs 16 care homes, and 15 of the 16 rated are Good or Outstanding.
