SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Caretech Community Services (No.2) Limited runs St Agnells House, a residential care home in Hemel Hempstead, Hertfordshire with room for 8 residents. Its CQC registration covers people with a physical disability and people with a learning disability or autism. It is a small home for Hertfordshire, where the median is 30 beds.
CQC rated it Good overall and in all five key questions in February 2018. Its rating before that, in October 2016, was the same. The rating is more than 5 years old. In Hertfordshire, 53% of ratings are that old (see how rating age varies by council).
121 other homes in Hertfordshire share its tier, “Good”. It is one of 24 homes run by Caretech Community Services (No.2) Limited. 22 of those with a rating are Good or Outstanding. St Pauls Care Centre, 2.4 km away, is the closest home rated Outstanding. CQC's register shows no registered manager at the moment.
