SafeAre people protected from abuse and avoidable harm?75%Good
See the breakdownHide the breakdownAll 8 good
Infection prevention and controlGood
Involving people to manage risksGood
Learning cultureGood
Medicines optimisationGood
Safe and effective staffingGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?67%Good
See the breakdownHide the breakdown2 of 6 below good
Assessing needsSome shortfalls
Consent to care and treatmentSome shortfalls
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?75%Good
See the breakdownHide the breakdownAll 5 good
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?71%Good
See the breakdownHide the breakdown1 of 7 below good
Providing InformationSome shortfalls
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Well-ledIs the home well managed, with a culture of high-quality care?71%Good
See the breakdownHide the breakdown1 of 7 below good
Governance, management and sustainabilitySome shortfalls
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Learning, improvement and innovationGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 29 good, 4 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Sutherland Court is a 74-bed residential care home in Newcastle upon Tyne, run by HC-One No.2 Limited. Its CQC registration covers older people, people with dementia, people with a physical disability and people with a sensory impairment. That is larger than most homes in Newcastle upon Tyne, where the typical home has 35 beds.
In June 2026, CQC gave it Good overall, and Good for each of the five key questions too. That matches its previous rating, from December 2018. That is more recent than most ratings in Newcastle upon Tyne, where the typical rating is about 3 years old. Of the 33 standards CQC scored, 4 fell below good. The lowest was “assessing needs” (some shortfalls).
About 0.8 km away, Tyne Grange is rated Outstanding. 36 of HC-One No.2 Limited’s 39 rated homes are Good or Outstanding (compare care home groups). In Newcastle upon Tyne, 91% of rated care homes are Good or Outstanding (England 82%). Its kitchen was rated 5 for food hygiene in July 2025. That is true of 90% of homes in Newcastle upon Tyne.
