SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The home changed owner in December 2025. Its rating dates from before the change. ?
This rating was carried over from the home's previous registration, usually after a change of owner. ?
83 Glengall Road is in the Good, with an area to improve tier ?, with 6 other homes in Redbridge.
86% of rated homes here are Good or Outstanding (England: 82%).
83 Glengall Road is a 7-bed residential care home in Woodford Green, Redbridge, run by Certitude Trading Limited. Its CQC registration covers older people, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment.
CQC's latest rating, from April 2020, is Good overall. Effective, caring, responsive and well-led were also Good. CQC rated safe as Requires improvement. The rating was carried over from a previous registration, which usually happens when a home changes owner. Its rating before that, in August 2017, was the same. The rating is more than 5 years old. In Redbridge, 32% of ratings are that old (see how rating age varies by council).
None of the 6 nearest rated homes has a higher rating. 11 of Certitude Trading Limited’s 14 rated homes are Good or Outstanding (compare care home groups). 6 other homes in Redbridge share its tier, “Good, with an area to improve”. The home changed owner in December 2025.
